SognareCare Service Offering
SognareCare Standard Support (SMB)
For individuals or team just getting started.
- Troubleshooting and Fix: PC, Network Connectivity, Printer, Email, Anti-Virus
- Access to SognareCare Contact Center
- Access to SognareCare Online Services Portal (single user-secured access)
- Access to SognareCare Online Knowledge Portal
- 2 Onsite Per Month - 9x5 Next Business Day (NBD)
- Unlimited Remote Support (9x5)
- Up to 10 users
- Single Site within Metro Manila
- Minimum Contract Period: 1 Year
SognareCare Premium Support (SMB)
For businesses with larger teams.
- Troubleshooting and Fix: PC, Network Connectivity, Printer, Email, Anti-Virus
- Access to SognareCare Contact Center
- Access to SognareCare Online Services Portal (single user-secured access)
- Access to SognareCare Online Knowledge Portal
- 8 Onsite Per Month - 9x5 Next Business Day (NBD)
- Provided with Monthly Report (Incidents Summary)
- Unlimited Remote Support (9x5)
- One Time Capacity Planning Service
- Up to 25 users
- Single Site within Metro Manila
- Minimum Contract Period: 1 Year
Let's Get Started
Revolutionize your customer service today. Contact SognareCare to discuss your needs and explore how we can be your trusted outsourcing partner.